Privacy Policy

Information We Collect

We collect information in the following categories:

How We Use Information

• Provide, maintain, and improve the Services, including classes, attendance, messaging, assignments, and quizzes.
• Personalize the experience and remember preferences/settings.
• Enable real-time communications and notifications (e.g., new messages or quiz start).
• Process payments, manage subscriptions, and prevent fraud/abuse.
• Monitor performance, debug, and fix issues; ensure service reliability and security.
• Comply with legal obligations and enforce our Terms.
• Communicate with you about updates, security alerts, and support.
• Conduct analytics to understand and improve feature effectiveness.

Legal Bases for Processing (EEA/UK only)

If you are in the European Economic Area (EEA) or United Kingdom (UK), we process your personal data under these legal bases: (i) performance of a contract (to provide the Services), (ii) legitimate interests (e.g., to secure and improve the Services), (iii) consent (e.g., for marketing or precise location), and (iv) compliance with legal obligations.

Sharing & Disclosure

We share information in limited circumstances:

• Service Providers & Partners. Cloud hosting (e.g., AWS/GCP), databases, analytics, crash reporting, messaging (Socket.io), push notifications (Firebase Cloud Messaging), authentication (Google Sign-In), file storage (e.g., S3/Cloud Storage), and payments (e.g., Stripe). These parties process data on our behalf under contractual safeguards.
• School/Class Participants. Depending on your role and actions, other authorized users (teachers/students in your classes) may see your name, profile photo, messages, submissions, attendance status, and other class-related information.
• Legal & Safety. We may disclose information to comply with applicable law or respond to valid legal requests, or to protect rights, property, and safety of users, us, or others.
• Business Transfers. In a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction, subject to this Policy.

Data Retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (e.g., account data while your account is active; logs typically for a shorter period unless needed for security).

Cookies & Similar Technologies

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, and analyze traffic. You can manage cookies through your browser settings. Disabling certain cookies may affect core functionality.

Analytics

We may use privacy-friendly, first-party analytics and/or third-party solutions to understand feature usage, crashes, and performance. Where required, we implement IP masking and honor applicable consent requirements.

Payments

Payments are processed securely by third-party providers such as Stripe. We do not store full card numbers. Providers act as controllers for some data they collect and process under their own privacy notices.

Push Notifications

With your consent, we send push notifications (e.g., new messages, attendance updates, quiz start). You can opt out by changing your device or in-app notification settings. We may store an FCM token to deliver notifications to your device.

Location & Attendance Features

When enabled by a teacher or school, TeachAssist may compare a student's device location with a teacher's location to automate attendance. We do not continuously track location in the background unless you explicitly allow it. You can use manual attendance instead.

File Uploads & Storage

Files you upload (e.g., assignments, quiz answers) are stored with cloud storage providers under strict access controls. Do not upload sensitive personal data unless requested by your educator and permitted by law.

Device Permissions

Depending on your use, we may request access to the following: camera (profile photo, document capture), photos/media/files (uploads), notifications (alerts), and location (attendance). You can change permissions at any time in your device settings.

Security

We implement administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit (HTTPS), access controls, and regular monitoring. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

International Data Transfers

We may transfer, store, and process information outside your country of residence where we and our service providers operate. When transferring personal data from the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses.

Children’s Privacy

Our Services may be used in an educational context involving minors under the authorization of schools/teachers/parents as required by applicable law. We do not knowingly collect personal information from children under the minimum age without appropriate consent. If you believe a child has provided us data without consent, contact us and we will take appropriate steps to delete such information.

Your Rights & Choices

Depending on your location, you may have rights to access, correct, update, delete, or port your personal data; object to or restrict processing; and withdraw consent. You can exercise some rights in-app (e.g., profile edits) or by contacting us. We will respond as required by law.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. We do not currently respond to DNT signals. We adhere to this Policy and applicable laws.

Third-Party Links & Services

The Services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version and revise the "Last updated" date above. If changes materially affect your rights, we will provide additional notice as required.

Contact Us

If you have questions, concerns, or requests regarding this Policy or our data practices, contact us at: